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Cancellation Policy

Booking Policy We totally get that life can be unpredictable, but please note that all bookings are non-refundable. If you need to reschedule, no worries! Just let us know at least 48 hours in advance, and we’ll be happy to find a new time that works for you. For cancellations made within 48 hours of your appointment or no-shows (including situations like an unanswered door), the full fee will be forfeited. As a courtesy, we’ll send a confirmation text and email the day before your appointment. If we don’t hear back from you, we’ll assume it’s a no-show, so please be sure to confirm! Heads Up About Extended Consultations If your consultation runs longer than 1 hour and 30 minutes due to the scope of your project, an additional $35 will be added for a 1-30 minute extension, or $70 per hour. Thanks for valuing our time as much as we value yours. We can’t wait to work with you!